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Off-Campus Library Services: Off-Campus Library Services Home

Reference Assistance

phone imageWhen you need help finding college-appropriate resources, selecting the best databases to search, citing, and a whole lot more, GRCC librarians can help during Reference Service Hours.  

  1. Speak with a librarian at the Reference Desk. 
  2. Phone:  a Reference Librarian at (616) 234-3868 
  3. Chat with a librarian using OneSearch Chat - we can share search results.
  4. Email via Ask-a-Librarian.
  5. Make an in-person, Zoom or Google Meet appointment with your academic department's Liaison Librarian (Email links are also found on Library Subject Guides.)
  6. Text (616) 201-4841 - great for short questions like "do we subscribe to***, what's the call number for ***?, etc.

Logging into Library Resources from Off-Campus

Raider Logon

When you select licensed resources from the Library website, a logon screen appears. 

  • Type your last name and 7-digit Raider number - and you're "good to go."  (Hint - no "W" in front of #.)
  • You will  be locked out of our server for 15 minutes if you enter the incorrect credentials too many times. 
  • If your name & Raider # combination does not work, contact the Library Circulation Desk at 616-234-3872.


Off-Campus Library Services

What: access to collections, delivery services, and information literacy instruction are available.  The opportunity to have a librarian teach specific skills in your class - at your location - is offered to faculty every semester.

Who: available to GRCC students and faculty

Where: provided for courses based at sites outside of the Grand Rapids Main Campus including: online courses, the Lakeshore Campus, at Regional site locations, as well as in Early College and Middle College programs held at GRCC-affiliated high schools.

When: 24/7

How: access to:

Library & Learning Commons Tour

LLC Streaming Video Tour

RaiderLoan Document Delivery & Interlibrary Loan Service

Raiderloan form

An important services for off-campus students is RaiderLoan Document Delivery and Interlibrary Loan.  While the Library provides a myriad of resources in e-formats for your use, sometimes what you need is only found on the library shelves - or - is owned by another library. 

RaiderLoan allows you to request traditional print and audiovisual titles from the library shelves to be mailed to your home (document delivery).  RaiderLoan also allows you to request titles the Library does not own or license (interlibrary loan). Before you use RaiderLoan for the first time, you must register for the service.  Click RaiderLoan for details.