What: access to collections, delivery services, and information literacy instruction is available. The opportunity to have a librarian teach specific skills in your class - at your location - is offered every semester.
Who: available to GRCC students and faculty
Where: for courses based at sites outside of the Grand Rapids Main Campus including: online courses, the Lakeshore Campus, at Regional site locations, as well as in Early College and Middle College programs held at GRCC-affiliated high schools.
When: 24/7
How: access to:
When you need help finding college-appropriate resources, selecting the best databases to search, citing, and a whole lot more, GRCC librarians can help during Reference Service Hours.
WHO CAN USE? This email reference service is for GRCC students, faculty and staff. If you're a Middle College student, please tell us where you are taking your classes. 
WHO ANSWERS? Questions are answered by GRCC's masters-degreed librarians.
WHEN? Whenever reference librarians are on duty - see Reference Service Hours. If we're closed, we will answer your question first thing on our next business day.
FOR BEST RESULTS: The more you tell us, the better we can answer. What class is this for? Who is your professor? Any assignment specs, like peer-reviewed journals? MLA or APA citing? Tell us where you've already looked. Typical questions include:
Librarians will promptly contact you via your GRCC email or phone with an answer.
When you select licensed resources from the Library website, a logon screen appears.
Many classes use New York Times Online - and it's also a great way to keep up-to-date with well-researched and well-written news. Create your FREE Group Pass logon today. 